Meta Muse and Instinct learned how to make calls

Instinct and Meta's Muse both gained the ability to make calls 📞 at the same time

On September 17, 2026, two competing AI assistants 🤖 — Instinct and Meta's Muse — gained the same capability on the same day: making real phone calls. The original headline in TechCrunch reads:

"Rival AI agents, Instinct and Meta's Muse, both add the ability to make calls".

Two competing products rolled out telephony not one after the other, but simultaneously. And this is no longer chatting in a messenger — it's a live call to a regular phone number.

There are two stated use cases. The first is restaurant reservations. The second is canceling subscriptions. The agent performs both use cases without human involvement.

The article was published on September 17, 2026 in TechCrunch; the full breakdown is available at /2026/09/17/rival-ai-agents-instinct-and-metas-muse-both-add-the-ability-to-make-calls/ — read it on techcrunch.com. An image is attached to the post